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(More customer reviews)I purchased the Hella Optilux 1250 Blue Ion Carbon Fiber Fog Lights recently thinking that they were some of the best according to what I read. I had mine installed professionally. When I got my truck back I noticed that one of the lights was completely white and not a yellow fog light. The other one was very yellow with a blue lens. I wrote the company, when I eventually found them on the web, and told them about this. I did get a response in a few days and I was told that they were going to go to the warehouse and find me a yellow light replacement. About a week later they sent me another E-mail saying they were going to send the replacement to me. I got the replacement and right away noticed that it too was not very yellow like the other one nor did it have a blue lens like it is suppose to. The replacement is slightly yellow however compared to the totally white lens I had gotten originally so I went ahead and took the white one off my truck and put the slightly yellow one on. When I shine them on my garage door you can plainly see that one is yellow but the other is more of a beige. I wrote the company again to let them know that this was still not right but this time I was ignored. I got no response but I am going to try writing them again and see if I get this resolved. I am disappointed in the inconsistent lenses and there customer service for ignoring me the second time. If I can get them to send me another dark yellow housing with a blue lens I would be very happy with this product. They seem like they are built well and come with a nice wiring harness etc. Well,I tried E-mailing the company one more time but they still are ignoring me so I personally will not buy products from this company again. People should get what they pay for, not half of what they pay for.
Update.... Okay, I just got a call from Hella and they have found out that there was a problem with some of these lamps not being yellow. So he is sending me a whole new kit and personnally hand picked them to make sure that they are yellow ones. Now I am going to give kudos on the customer service here because he appologies for not getting back with me in a timely manner and now is sending me the proper lamps so I will update this again when I get the new ones in about 5 days or so. The guy that is now taking care of this has been extremely nice so I am hoping that what he is sending me is the right because I would like to change this review completely.
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